Privacy policy

This Privacy Policy outlines how Enzo collects, uses, protects, and manages your personal information when you visit or interact with our website.

By using our website or services, you agree to the practices described in this policy. This policy is part of our Terms & Conditions.

Information We Collect

We may collect the following personal data when you use our website or make a purchase:

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Country and city
  • Company name (if provided)
  • IP address and browsing behavior (via cookies)

We do not store, share, rent, or sell your credit/debit card details or personally identifiable information to any third party.

Why We Collect Your Information

We collect your information to:

  • Process and deliver your orders
  • Improve our website experience
  • Provide customer service and support
  • Send order and tracking updates
  • Notify you about promotions, offers, and new products (only with your consent)
  • Enhance product features and user interaction
  • Customize your shopping experience

How We Use & Share Your Information

We do not sell, trade, or rent your personal information. We may use your data to:

  • Process orders and manage shipping through our delivery partners
  • Send email confirmations or updates regarding your order
  • Improve our services and content
  • Conduct analysis and performance reporting
  • Send promotional content (if opted in)

Your delivery details may be shared with third-party couriers (e.g., SMSA, DHL, UPS) to complete your order.

Cookies

We use cookies to improve website performance and user experience. Cookies help:

  • Remember your login and preferences
  • Track site activity and engagement
  • Personalize offers and content

You can disable cookies through your browser settings, but doing so may limit website functionality.

Data Security

Enzo takes appropriate technical and organizational steps to protect your personal information. However, no system is 100% secure. We cannot guarantee the absolute security of your data during transmission online.

Children’s Privacy

We do not knowingly collect information from users under the age of 18. If you are under 18, please do not use our site or provide any personal information.

Your Rights

You may:

  • Access or update your personal information via your Enzo account
  • Request deletion of your account or personal data, where legally applicable
  • Adjust your communication preferences

To exercise these rights, contact us at:
📧 enzoalainmall@gmail.com
📞 +971 56 411 2586

Cloud Storage

Your personal data may be stored in secure cloud servers, which may be located outside the UAE. Enzo ensures these services comply with data protection standards.

Social Media

Any interaction with Enzo through social platforms is governed by the privacy settings and terms of those platforms. Please review those policies before sharing personal data.

Policy Updates

This Privacy Policy may be updated occasionally to reflect changes in legal or business requirements. Changes will be posted on this page with the updated effective date.

We recommend reviewing this page regularly to stay informed.

If you have any questions or concerns regarding this policy or how your data is handled, please contact:
📧 enzoalainmall@gmail.com
📞 +971 56 411 2586